Merivale Mall is owned by First Capital Realty Inc. (“First Capital”). First Capital is committed to safeguarding your privacy online. It is our belief that you should understand how we use any information that you provide to us and, furthermore, that you should have the right to approve the use of that information. In the handling of your information, we follow a policy of “informed consent”, that is to say: In using the varied features of this website, you provide information, such as your name, your contact information, or other information about yourself by which others may identify you (hereinafter “Personal Information”), to First Capital or to other businesses which you may contact while visiting our site. First Capital and these other entities may use this information and other technical information about your use of this website to facilitate your movement through this website, or communicate with you. First Capital will not intentionally provide any of your Personal Information to other companies or individuals without your express permission to do so, and we will notify you at the time of such data collection or transfer if your Personal Information is to be shared with a third party and you will always have the option of not permitting such sharing. The following document will let you know how we are using the information that you provide to us.
1. What Personal Information does First Capital collect from you?
First Capital collects information in several ways from different parts of our website. Some Personal Information is gathered when you sign up for a newsletter, enter a site feedback form, or complete a client satisfaction survey. During the on-line registration process, for example, First Capital may ask for your name, email address, telephone number, postal code, and information about your interests.
2. How does First Capital use Personal Information?
First Capital’s primary goal in collecting Personal Information is to provide you with information about our stores and services. We obtain demographic information and information about your interests in order to understand your preferences, send you marketing information and tailor our offers to you. We do this in order to better understand and serve our users. First Capital will never intentionally provide any of your Personal Information to other companies or individuals without your permission to do so and will take all reasonable steps to protect such Personal Information from perpetrators of fraud.
3. Who is collecting information?
When you are on a First Capital site and are asked for Personal Information, you are sharing that information with First Capital alone unless it is specifically stated otherwise.
4. With whom does First Capital share my information?
5. What are my choices regarding collection, use, and distribution of my information?
First Capital may, from time to time, send you e-mails regarding our services. In addition, if you indicated upon registration that you are interested in receiving offers or information from First Capital or tenants of Merivale Mall, we may occasionally send you direct mail about services which we feel may be of interest to you. Only First Capital (or agents working on behalf of First Capital under confidentiality agreements) will send you these direct mailings. At any time you can easily edit your First Capital account information to no longer receive such offers and mailings.
6. How does First Capital protect my personal and business-related information?
Keeping your information private is vitally important to us. As with all information, First Capital will never rent or sell your personal and business-related information without your express permission.
7. What security precautions are in place to protect the loss, misuse, or alteration of my information?
First Capital keeps the Personal Information it collects about you confidential. The security of your Personal Information is important to us. We follow generally accepted industry standards to protect the Personal Information submitted to us. If you have any questions about security on our website, you can e-mail us at Erika.Hannam@fcrms.ca. Security measures adopted by First Capital include limiting the number of individuals with access to your Personal Information. Any affiliate, supplier, agent, employee or other party performing services on First Capital behalf who gain access or view Personal Information are bound to maintain the confidentiality of all Personal Information and may not use the information for any unauthorized purpose.
8.What else should I know about my privacy?
Please keep in mind that whenever you disclose Personal Information online – for example on message boards, through email, or in chat areas – that information can be collected and used by others. In short, if you post Personal Information online that is accessible to the public, you may receive unsolicited messages from other parties in return. PLEASE REMEMBER THAT NO DATA TRANSMISSION OVER THE INTERNET CAN BE GUARANTEED TO BE 100% SECURE. AS A RESULT, WHILE WE STRIVE TO PROTECT YOUR PERSONAL INFORMATION, FIRST CAPITAL CANNOT ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US AND YOU DO SO AT YOUR OWN RISK. ONCE WE RECEIVE YOUR TRANSMISSION, WE MAKE OUR BEST EFFORT TO ENSURE ITS SECURITY ON OUR SYSTEMS.
This First Capital website is not directed at children and most of the online services that we offer are designed for individuals who are 18 years of age or older. First Capital does not knowingly collect the Personal Information of minors. If you are a minor please do not submit any information or register for this program.
11. Resolving Your Concerns
If you would like more information about First Capital’s Personal Information collection, use and disclosure practices or you would like to better understand and verify what Personal Information we have collected about you please contact us. We can assist you in correcting any inaccurate information. Please let us know about your questions or concerns by emailing Erika.Hannam@fcrms.ca.
13. Contacting Us About Privacy
If you are not satisfied with the access to Personal Information with which we have provided you or you have other questions or concerns please contact us at: Erika.Hannam@fcrms.ca.
This site is intended for Canadian audiences only.
Last Update: August 1, 2018